Frequently Asked Questions

Entry fees are non-refundable. This means once we have received your entry, you will not receive a refund if you cannot participate.

We allow you to transfer your entry to another person for a fee of $10. This is only allowed up until seven days before the event. We also allow you to transfer your entry to another event produced by Colorado Runner Events for a fee of $10. This is allowed up until 14 days before the event. To transfer your entry, please click here.

If the event is cancelled due to unforeseen circumstances, you will be eligible for a 100% credit to another event produced by Colorado Runner Events.

We also allow you to transfer your entry from the in-person event to the virtual race for a free until seven days before the event. After that, the fee is $5.

If you would like to switch from the live race to the virtual option, please fill out the transfer form by clicking here.

We are sorry to hear that your results are not showing up online. Sometimes, there is a malfunction with the timing tag attached to your bib. Our race timer, HAL Sports, uses multiple back up systems in case this happens. Please click here to contact them and they will respond to your inquiry and post your results. Their staff is out timing races on the weekends, so someone may not respond until they are back in the office.

The race will not be cancelled or postponed due to cold temperatures, snow, rain, wind or any other inclement weather.

First, check your junk email box. If you cannot find it there, check your credit card statement to be sure that your credit card was charged. If it was and you cannot find your confirmation email, please click here. This will allow you to either login or create and account to resend your confirmation email.

Directions to the event can be found by clicking here.

Information of start times and age groups can be found by clicking here.

Information about packet pick-up can be found by clicking here.

Dogs are permitted to run the event with you. However, they must remain leashed on a leash 6 feet or shorter.

Yes.

While our insurance regulations prohibit the use of headphones, you may wear them at your own risk.

Yes, there are no time limits for finishing.

The race course is USATF certified by Race Measure. It has been extensively marked and measured using a Jones counter per USATF certification guidelines, which are accurate to one centimeter.

Contact Us

If you can not find the answer to your question above, please click here to contact us.