E-Mail: Click here to send us an email. Before contacting us, please check our FAQ’s, as this may answer some of your questions.
Frequently Asked Questions:
I didn’t get a confirmation email!!
First, check your junk email box. If you cannot find it there, check your credit card statement to be sure that your credit card was charged. If it was and you cannot find your confirmation email, please click the Confirm and Manage My Entry link in the right column. This will allow you to either login or create and account to resend your confirmation email.
How do I get to the race? When does it start? What age groups do you use?
We do allow dogs to run with runners. Please start at the back of the pack if you are running with your dog. All dogs must be leashed at all times and dogs running with runners must be confined to a six foot leash or shorter. Failure to comply will results in a disqualification.
Are strollers allowed?
Yes, strollers are allowed. However, please be courteous to other runners and start at the back of the pack if you are going to push a stroller.
Can I wear headphones?
Headphones are discouraged as you may not be able to hear faster runners coming from behind you.
Can I walk the race?
Yes, you may walk any distance, as long as you can finish within the 4 hour time limit.
Can I switch distances?
Yes, if you register for the race and then would like to switch to a shorter distance, please let us know at least a three days before the race (so we can update the database with the correct bib numbers). If you would like to go up in distance, you will need to pay the difference in price from your entry to the distance you would like to run before we will switch you. If you do this after the price break, you will also need to pay the increase in price break.
What if I can’t run the race? Can I get a refund or transfer my entry to someone else?
Entry fees are non-refundable. However, you can transfer your entry to someone else or to a different event produced by Colorado Runner Events for a $10 fee.
Registration transfers from one event to another will close 7 days prior to the event, while registration transfer from one individual to another within the same event will close 72 hours before the event. Credits must be redeemed via online registration and unused credits are forfeited.